Business voice and SIP trunking
Voice & Cloud PBX

Business voice done right.

SIP trunks, hosted Cloud PBX, Microsoft Teams Direct Routing and a full Omni-channel Contact Centre — delivered on our ICASA-licensed carrier network. Port your numbers, pay per second and scale calls up or down, any time.

ICASA-Licensed
ECS / ECNS carrier network
Month-to-Month
No lock-in contracts
Port Your Numbers
Geographic + non-geographic
Redundant Network
Dual-path, carrier-grade

Pick your voice product

Whether you need a simple PSTN replacement, a full hosted PBX or native Teams calling, we've got a tier for every team size.

Low monthly line rental plus pay-per-second call billing. Best if you make under ~1,500 minutes per channel / month.

Starter

4 concurrent channels

R499/month

Excl. VAT • plus per-second call rates

  • Up to 4 concurrent calls
  • Per-second billing after 30s
  • 1 free geographic number
  • Call forwarding & voicemail
  • Failover to mobile included
Get started
MOST POPULAR

Growth

8 concurrent channels

R899/month

Excl. VAT • plus per-second call rates

  • Up to 8 concurrent calls
  • Per-second billing after 30s
  • Block of 10 DIDs included
  • Call recording (add-on)
  • Priority support line
Get started

Business

16 concurrent channels

R1 599/month

Excl. VAT • plus per-second call rates

  • Up to 16 concurrent calls
  • Volume call-rate discount
  • Block of 10 DIDs included
  • API access for integrations
  • Dedicated account manager
Get started

Size your SIP trunk

Choose how many concurrent calls you need.

181632+
8 channels

Estimated monthly

R639/month

Excludes call charges — pay only for minutes used.

All prices exclude VAT. Indicative only — final quote confirms DIDs, porting and SLAs.

Transparent call rates

Applies to usage-based trunks. Per-second billing after the first 30 seconds — no rounding.

On-net (extension-to-extension)FREE
Toll-free (080x)FREE
Emergency (112 / 10111 / 10177)FREE
SA local + nationalR0.27 / min
SA mobile (all networks)R0.47 / min
International (Tier 1)From R0.89 / min
All rates exclude VAT. International rates for other destinations available on request.

Every SIP trunk includes

No setup fees
SIP trunks are free to provision.
Unlimited DIDs
Up to 10,000 numbers per trunk.
HD voice
G.711 + G.722 codecs, ultra-clear audio.
Multi-PBX ready
3CX, Asterisk, Avaya, Cisco, Yeastar.
Per-second billing
After first 30s — no rounding.
Fraud protection
IP whitelisting + burst limits.

Optional add-ons

Pay only for what you need. Every add-on can be enabled or disabled month-to-month.

Number Porting
R89 / number

Bring your existing SA numbers — no downtime on cutover.

Additional DIDs
From R29 / month

Add numbers as you grow. Blocks of 10 from R199/month.

Compliant Call Recording
R79 / user / month

Encrypted storage. Search, playback and POPIA-ready retention.

Professional Voice Prompts
From R1,499 once-off

Branded IVR & on-hold messaging recorded by SA voice artists.

Mobile Extension
R49 / user / month

Answer your deskphone calls on your mobile — no roaming.

Fax-to-Email
Free with PBX

Legacy fax numbers converted to inbound PDF email.

Plays nicely with your stack

Certified with leading PBX platforms and pre-built screen-pop integrations for the CRMs you already use.

3CX
Microsoft Teams
Asterisk / FreePBX
Yeastar
Avaya
Cisco
Zoho CRM
HubSpot
Salesforce
Freshdesk
Zendesk
Twilio

What you need to get started

Our voice services plug into your existing environment with minimal fuss. If any of the prerequisites below aren't in place, Catica Connect can supply them — from business fibre to handsets to a fully managed PBX.

Book a site survey
Reliable internet
Business fibre preferred. We provision with our own network if you need it.
SIP-compatible PBX or Cloud PBX
Use our Cloud PBX or bring your own (3CX, Asterisk, Yeastar, Avaya).
IP phones or softphones
Supply your own or rent handsets from our range of Yealink / Grandstream devices.
A clean voice VLAN
We'll help design and deploy QoS across your LAN/WAN if needed.

Voice questions, answered

Everything you need to know before switching to Catica voice.

Yes. We port geographic (e.g. 011, 021, 031) and non-geographic numbers (e.g. 087, 086 toll-free) from any South African carrier at R89 per number — or in blocks of 10 for R199. Porting typically takes 5–7 business days with zero downtime on cutover.

Ready to switch your business voice?

Port your numbers, slash your call rates and take your business phone system into the cloud — on an ICASA-licensed network with 24/7 local support.